Terms of Service

Terms of Service

Last updated: February 21, 2026

Welcome to Ted Baker. These Terms of Service explain the rules and conditions that apply when you visit our website, browse products, create or use an account, place an order, contact customer support, or otherwise use the Ted Baker online store.

By accessing or using the Ted Baker website, you agree to these Terms of Service. If you do not agree with these terms, please do not use the website or place an order.

Overview

Ted Baker provides an online shopping experience for customers who want to browse and purchase products through our website. These terms apply to all visitors, customers, account users, and anyone who accesses or uses the Ted Baker online store.

Any new features, tools, pages, products, or services added to the website will also be subject to these Terms of Service unless separate terms are provided.

Acceptance of Terms

By using this website, you confirm that you are able to enter into a binding agreement or that you are using the website under the supervision of a parent or guardian where required.

Ted Baker may refuse service, cancel orders, limit purchases, or restrict website access if we believe these terms have been violated or if activity appears fraudulent, abusive, harmful, or unauthorized.

Online Store Terms

You agree to use the Ted Baker website only for lawful shopping, account, and customer service purposes. You may not use the website in a way that damages, disrupts, overloads, or interferes with the website, store operations, or other customers.

  • You may not use the website for unlawful, misleading, fraudulent, or harmful activity.
  • You may not attempt to interfere with website security, checkout, payment systems, or account access.
  • You may not copy, scrape, reproduce, or misuse website content without permission.
  • You may not submit false, inaccurate, incomplete, or unauthorized order or account information.

Product Information

Ted Baker works to present product information, descriptions, images, colors, sizes, availability, and pricing as clearly as possible. However, product colors may appear differently depending on your screen settings, and small variations may occur in product presentation.

Product descriptions, images, sizes, prices, promotions, and availability may be updated, corrected, or changed at any time without prior notice.

Pricing and Availability

Prices are listed on the website and may change without notice. Ted Baker may correct pricing errors, product errors, availability errors, or checkout errors at any time, including after an order has been submitted.

Products may be available in limited quantities. We do not guarantee that every product, size, color, or style shown on the website will remain available.

Orders and Payment

When you place an order, you agree to provide current, complete, and accurate purchase, payment, billing, shipping, and contact information. Ted Baker may use this information to process the order, communicate with you, prevent fraud, and provide customer support.

Payment must be authorized before an order can be processed. We may cancel, refuse, or limit an order if payment cannot be verified, if information appears inaccurate, or if the order appears suspicious or unauthorized.

Shipping Policy Reference

Ted Baker offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, processing times, tracking updates, delivery estimates, customs information, and related details are explained in that policy.

Shipping estimates are provided for customer convenience and may vary due to destination, order volume, weather, local delivery conditions, customs processing, or other events outside normal handling.

Return Policy Reference

Ted Baker offers 30 Days Free Returns on eligible items as described in our Return Policy. Return eligibility, item condition requirements, refund timing, exchange options, and return instructions are explained in that policy.

Customers must follow the return instructions provided by customer service before sending items back. Returns sent without contacting customer service first may not be accepted.

Account Information

If you create or use an account on the Ted Baker website, you are responsible for keeping your login information secure and for any activity that occurs under your account.

Please contact us if you believe your account information has been used without permission or if you need help with account access.

Prohibited Uses

You may not use the Ted Baker website, products, services, or content for prohibited purposes, including:

  • Any unlawful, fraudulent, abusive, harmful, or misleading purpose.
  • Submitting false order, account, payment, or customer information.
  • Attempting to access another customer’s account or private information.
  • Uploading or transmitting viruses, malicious code, spam, or harmful files.
  • Interfering with the security, operation, checkout, payment, or performance of the website.
  • Copying, scraping, reproducing, selling, or exploiting website content without permission.
  • Using the website in a way that violates these Terms of Service or applicable rules.

Intellectual Property

The Ted Baker website may include text, images, graphics, product names, logos, page designs, icons, photographs, and other content owned by or licensed to Ted Baker. This content is provided for personal shopping and informational use only.

You may not copy, reproduce, distribute, modify, publish, display, sell, or exploit website content without prior written permission, except where permitted by applicable rules.

Third-Party Links

The Ted Baker website may include links or references to third-party websites, services, tools, or payment providers. These third-party services are not controlled by Ted Baker.

We are not responsible for the content, policies, practices, availability, or performance of third-party websites or services. You should review any third-party terms and privacy policies before using them.

Disclaimer

The Ted Baker website and online store are provided on an “as available” basis. We work to keep the website accurate, secure, and available, but we do not promise that the website will always be uninterrupted, error-free, fully secure, or free from delays.

Product availability, website content, prices, promotions, and services may change at any time without notice.

Limitation of Liability

To the extent permitted by applicable rules, Ted Baker will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, inability to use the website, purchase of products, account activity, or reliance on website content.

Nothing in these Terms of Service is intended to limit rights that cannot be limited under applicable consumer protection rules.

Changes to These Terms

Ted Baker may update these Terms of Service from time to time to reflect changes in our website, store operations, policies, products, or services. When updates are made, the “Last updated” date near the top of this page will be revised.

Your continued use of the Ted Baker website after changes are posted means you accept the updated Terms of Service.

Contact Information

If you have questions about these Terms of Service, orders, payments, shipping, returns, account information, or customer support, please contact Ted Baker at [email protected].